Quote:
Originally Posted by coco
hi, maybe you have a prejudice against this company, or you really reallllllllllly good at and familiar with this kind of programs,
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I had been using their video converter for more than a year. It didn't convert many files formats supposedly supported. And my communication with support staff was useless. I waited, waited, waited,... and then switched to software that really worked and which support was great.
Xilisoft is very good at internet marketing, building niche products... They are absolutely amazing at it. If only they could make their product quality better... One more prejudice
Quote:
Originally Posted by coco
if the software meets what i need and you also can get a nice service after buying it , that is enough for the user like me, am i right?
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Exactly! If it works for you and you can get a decent support, then use it!!! That is why I always recommend to try a free demo version before buying. One can have prejudices, get commission from software vendor or whatever other reason to suggest some software. Test it and make an educated purchase.