How to use iView (ABC Australia) downloaders

[brushtail]

The third download attempt loaded version 1.3.8.
It works perfectly.
Thank you

[Yansky]

I've uploaded a new version (1.3.9) https://addons.mozilla.org/en-US/fir...wfox/versions/

I re-added support for Firefox 3.6 and PowerPC's.

[darian]

I've just migrated to Win7 32bit from XP SP2.

Iviewnapper 20120206 was working fine under XP, but under Win7 it (and the newer 20120514) is giving an unhandled exception error "data invalid at root level line 1 pos 1".

Anyone know what might be the problem?

I've tried using XP SP2 compatibility mode and Run As Admin on the program properties, but it is still objecting.

Interestingly both SBSnapper and the CH7 equivalent are both working fine under Win7.

[gxdata]

Originally Posted by darian

I've just migrated to Win7 32bit from XP SP2.

Iviewnapper 20120206 was working fine under XP, but under Win7 it (and the newer 20120514) is giving an unhandled exception error "data invalid at root level line 1 pos 1".

Anyone know what might be the problem?

It may be a malformed file at the iView end (it seems like an XML error - maybe the captions file). Which show is involved?

You can 'turn on' debugging in iViewNapper, in order to save those files, and then it is possible to give a more definite explanation.

I've tried using XP SP2 compatibility mode and Run As Admin on the program properties, but it is still objecting.

Those actions should not affect, nor are they necessary, to the downloader or the things it uses and does.

But it is important that you have 'Napper.exe and rtmpdump.exe (the appropriate one for you version of the 'Napper), in a folder that is NOT under c:\program files\ or c:\program files (x86)\

[darian]

Originally Posted by gxdata

It may be a malformed file at the iView end (it seems like an XML error - maybe the captions file). Which show is involved?

You can 'turn on' debugging in iViewNapper, in order to save those files, and then it is possible to give a more definite explanation.

Those actions should not affect, nor are they necessary, to the downloader or the things it uses and does.

But it is important that you have 'Napper.exe and rtmpdump.exe (the appropriate one for you version of the 'Napper), in a folder that is NOT under c:\program files\ or c:\program files (x86)\

Napper and support files are not on the system drive at all, so should not be a problem there.

Only iviewnapper is giving this problem (SBSnapper is fine) and only under Win7-32: it doesn't even provide a list of programs, just says "initialising" for a long time then spits an unhandled exception.

Win7-32 came with .net4: would this cause an issue since iviewnapper uses .net3.5 I believe?

[gxdata]

Win7-32 came with .net4: would this cause an issue since iviewnapper uses .net3.5 I believe?

I understood that Windows 7 came with .NET Framework v3.5, pre-installed. But you can check in the Control Panel applet Programs and Features, or I can point you to a small application that will tell you all of the .NET Framework versions installed on your system.

I'm not sure that could be a problem, anyway. I'm not sure I can easily test if it would be, though.

SBSnapper is fine

[edit]
Something else is causing your problem (ie, not the .NET Framework version) as SBSNapper is based on .NET v3.5 too, if I'm not mistaken.

.. just says "initialising" for a long time then spits an unhandled exception.

[edit2]
Aha - what you need to do is to look at the details, right-click and select all, copy, and paste that into an empty page in Notepad; then click Continue.

The selection just above the ********* down to the second lot of ****** is meaningful (the rest is not useful to mce or me, to understand what the problem is).

[edit3]
This link is to a very useful small utility, free, for showing each installed version of .NET on your system - both 32-bit and 64-bit (if you have Windows 64-bit operating system). http://www.asoft.be/prod_netver.html (It now supports up to .NET v4.5)

You can easily copy the info to a text file.

[mce]

Originally Posted by darian

Interestingly both SBSnapper and the CH7 equivalent are both working fine under Win7.

Hi darian,

The Nappers all require .NET 3.5 or better to work and because both sbsNapper and p7Napper work, then I see no reason iVN shouldn't work.

As far as I know the user base is using Windows versions from XP 32 bit to W7 64 bit (If anyone uses Windows 8 let me know please) with the key being the .NET version.

Please do the check that gxdata suggests but I suspect that ABC were having one of their bad server moments they have time to time in busy periods.

I just tried here now and both iVN and sbsN worked OK.

[darian]

Originally Posted by mce

Please do the check that gxdata suggests but I suspect that ABC were having one of their bad server moments they have time to time in busy periods.

It's not the ABC server as it's still causing unhandled exceptions and I also ran IVN on an XP system at the same time and that was okay.

Here is the exception text:

************** Exception Text **************
System.Xml.XmlException: Data at the root level is invalid. Line 1, position 1.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitesp ace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent( )
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.LoadXml(String xml)
at WindowsApplication1.Form1.ProcessiView()
at WindowsApplication1.Form1.Form1_Shown(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnShown(EventArgs e)
at System.Windows.Forms.Form.CallShownEvent()
at System.Windows.Forms.Control.InvokeMarshaledCallba ckDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallba ckHelper(Object obj)
at System.Threading.ExecutionContext.runTryCode(Objec t userData)
at System.Runtime.CompilerServices.RuntimeHelpers.Exe cuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(Exec utionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionCon text executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallba ck(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallba cks()


************** Loaded Assemblies **************

If you need the Loaded Assemblies, just ask.

Win7 does come with .NET3.5 loaded, but it also seems to have .NET4

IIRC, each version of .NET also installs the previous releases for compatibility, so it's not that.

I will try downloading IVN again, in case it became corrupted somehow [Edit: still no go with fresh downloads].

I have dotnet 2.0 SP2, 3.0 SP2, 3.5 SP1 and 4.0 Client installed under Win7-32 Pro according to netver.

[mce]

Originally Posted by darian

at System.Xml.XmlDocument.LoadXml(String xml)
at WindowsApplication1.Form1.ProcessiView()

The problem is with downloading an XML file from their server.

Please confirm for me the following things:

1. What version of iViewNapper are you using?
2. Are you in Australia?
3. Are you using a proxy server? (Uni, Work etc..)
4. Have you disabled all Anti-Virus Suites or similar during testing?
5. With a web browser can you download the following URLs?
http://www.abc.net.au/iview/xml/config.xml
http://tviview.abc.net.au/iview/api2/?seriesIndex

I'm suspecting that an anti-virus suite or similar is blocking access.

[darian]

Originally Posted by mce

The problem is with downloading an XML file from their server.

Please confirm for me the following things:

1. What version of iViewNapper are you using?

iViewNapper_20120514.exe

2. Are you in Australia?

Yes

3. Are you using a proxy server? (Uni, Work etc..)

No

4. Have you disabled all Anti-Virus Suites or similar during testing?

No.

Do you mean anti-virus or firewall?

I'm trying to become familiar with Win7 Firewall Control, but nothing pops up for IVN when started, so I thought it wasn't even getting to the XML lookup stage.

5. With a web browser can you download the following URLs?
http://www.abc.net.au/iview/xml/config.xml
http://tviview.abc.net.au/iview/api2/?seriesIndex

Yes.

Okay, I disabled the firewall temporarily and suddenly IVN started working.

I re-enabled Win7 Firewall Control and it opened a dialogue to add IVN.

It seems Win7 FC uses a single reference name of WindowsApplication1 for these type of programs and since there was already a rule for WindowsApplication1 for SBSN, I guess it just ignored it.

I'm coming from a very easy to use Kerio Personal Firewall 2.1.5 with XP and finding nothing equivalent for Win7. The closest recommended freeware was Win7 FC, but that is proving to be a pain. Anyone have better suggestions?