Running WM Recorder in Windows XP + Parallels = CRASH BSOD

[Stream Ripper]

Thanks - i'll send the programmer and email and see if we can figure out what's going on.

[Torob]

Thats great, thanks

[Torob]

bump --

[Stream Ripper]

Hi,

Sorry for the delayed response.

The problem you're reporting is unusual. I need a few more details please.

1. When does the error occur - during installation, when the program starts, during recording, etc?

2. What program generates the error - WM Recorder, WM Capture, WM Splitter?

3. if the installation was finished, what recording mode was displayed - ADA, WMRX, PRO?

4. What OS you have - XP, Vista, 2000?

5. Is this a new installation or the program is installed over an older version?


It is important that your Internet connection is active during installation. This is necessary for WM Recorder to find your network adapter.

Uninstall the program then reinstall. Make sure you have the Internet connection active and WMR detects your network adapter (ADA mode). If this is not possible (ADA mode not setup) the program defaults to WMRX mode and this may generate the problem.

Please get back with me

[Torob]

Originally Posted by Stream Ripper

Hi,

Sorry for the delayed response.

The problem you're reporting is unusual. I need a few more details please.

1. When does the error occur - during installation, when the program starts, during recording, etc?

2. What program generates the error - WM Recorder, WM Capture, WM Splitter?

3. if the installation was finished, what recording mode was displayed - ADA, WMRX, PRO?

4. What OS you have - XP, Vista, 2000?

5. Is this a new installation or the program is installed over an older version?


It is important that your Internet connection is active during installation. This is necessary for WM Recorder to find your network adapter.

Uninstall the program then reinstall. Make sure you have the Internet connection active and WMR detects your network adapter (ADA mode). If this is not possible (ADA mode not setup) the program defaults to WMRX mode and this may generate the problem.

Please get back with me

1. When i start up the program WM Recorder

2. Error occurs once i click the program, there is no time to actually see it launch, just straight to blue screen. (This is for WM Recorder, WMRX *wmrx pops up - auto-on then few secs later bsod*) WM Converter works fine

3. I do not understand this question, once setup is complete, no MODE is displayed, once fully finished with the "launch" checkbox checked, then an attempt on launch of WM Recorder occurs which again causes the BSOD.

4. XP with recent updates (SP2)

5. New Installation

Just installed SP3 - it launched, mode: ADA = Auto ON

Seems fine, i'll have to find my key and test it further, until further problems (hope not) thanks

[Stream Ripper]

Thanks, keep us updated please.

In the meantime, un-install and re-install as I believe the version has been updated.