Replay Media Catcher not recording ANY media

[bluebell]

Hello,

I have just purchased a copy of Replay Media Catcher online as well as the disc and have found that no streamed media is detected when its played. I actually downloaded the trial version and had the same problem but thought this could be resolved at least if I bought the actual thing. I have looked at how the program is used and appears to be straight forward.

To my dissapointment, I'm in the same situation. If I can get this to work, I'll get my money back with-on the 30 day period.

I've installed previous versions but have uninstalled it although, have a beta version stuck in my control panel and cant be removed.

Can someone PLEASE help me?

Thanks

[Stream Ripper]

Hmm. well you're in luck, i've been using media catcher for well over a year and a half so i'm sure i can help. :-)

Specifically, Can you please provide me with the URL of the video you're trying to record, so I can trouble shoot the issue?

[bluebell]

Many thanks for your reply.

My RMC literally cannot pick any streamed media whatsoever, even a Youtube video. The RMC window is blank.

I tried to capture this for example: http://www.youtube.com/watch?v=ntprywmsJgY&feature=user

[Stream Ripper]

Hi Blue Bell

I think you best bet might be to speak with applian customer service via a ticket, have you done so yet? While I could help you, there are specifics they could help you with that I would not be able to...

Thanks

Replay Media Catcher has been the most stable stream recorder for me. You can really describe your OS, firewall, hardware and other stuff here, but I also think that support at applian.com will allow you to solve your problem faster.