Problem recording a webcast stream with WM Recorder

Originally Posted by Edgar

I referred my brother-in-law to purchase WM Recorder 11. He did this & last night while he was recording a webcast, although the light blinked that it was recording, it only recorded 35 seconds. What could cause this? Should he place a call to tech support?

Sometimes you may experience problems recording media streams. Many of them are caused by network congestion.

Please read the following FAQ that can help you to set-up your system properly:
Troubleshooting: Poor audio/video quality of a stream

Sometimes streams can't be recorded due to the software bugs. Please report them so that the developer can fix them. To do this you may contact the support staff or post about the bug in the forum. Please provide as many details as you can.

We can check your stream if you post its URL and/or the URL of the web-page from which you got it. Please also report what mode of WM Recorder you have used while recording (PRO, ADA or URL).

p.s.
WM Recorder can record more Windows Media streams (like webcasts) than any other stream recording software. It is FREE to try. Besides it comes with a 30 day unconditional money back guarantee.