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can not upgrade Windows Media Player

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  #1  
Old 03-12-2009, 01:19 AM
jjctw1969 jjctw1969 is offline
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can not upgrade Windows Media Player

when I retrieve upgrade site , can not click the Upgrade button, because it is disabled (greyed).
Any body help me
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  #2  
Old 03-12-2009, 06:37 PM
Stream Recorder Stream Recorder is offline
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Re: can not upgrade Windows Media Player

Windows Media Player Individualization Process
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  #3  
Old 03-13-2009, 12:00 AM
jjctw1969 jjctw1969 is offline
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Re: can not upgrade Windows Media Player

I delete c:\ProgramData\Microsoft\Windows\DRM folder
after that, goto security component upgrade web,but the upgrade button still unclickable.
My os is Vista Ultimate 64 bit,Stream player is Media player 10.
Is there anything about WGA ?
Any way thanks a lot !!
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Old 03-13-2009, 04:05 PM
Stream Recorder Stream Recorder is offline
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Re: can not upgrade Windows Media Player

Do you use Internet Explorer to navigate to that page?
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Old 03-14-2009, 01:25 AM
jjctw1969 jjctw1969 is offline
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Re: can not upgrade Windows Media Player

I use IE 6.0
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  #6  
Old 10-15-2009, 06:43 PM
jjctw1969 jjctw1969 is offline
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Re: can not upgrade Windows Media Player

finaly i find the page below
Code:
http://drmlicense.one.microsoft.com/crlupdate/en/crlupdate.html
the upgrade button is clickable , but only for 32 bit OP
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  #7  
Old 10-22-2009, 01:37 AM
jjctw1969 jjctw1969 is offline
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Re: can not upgrade Windows Media Player

finaly,I setup vista x64 sp2,upgrade success.
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  #8  
Old 10-22-2009, 03:11 AM
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Re: can not upgrade Windows Media Player

Quote:
Originally Posted by jjctw1969 View Post
finaly,I setup vista x64 sp2,upgrade success.
How did you do that?
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