I desperately need help with Replay AV 8.

[BlueSpark]

Somebody please help...
I hope this is the right forum.

I liked the features of Replay AV for capturing audio, especially the scheduler. I did not try them out but decided to go for the whole suite for $100.

I loaded all individual components and Replay AV8, which may have been a mistake (was I only supposed to load AV8? They gave me activation codes for each piece) and I think they all work but when I launch AV8 I get the Windows application failure notice. I really want to make this work but I have been struggling for weeks with zero progress. Does anyone have any ideas?