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Go Back   Audio/video stream recording forums > Media file management > Removing copy-protection (like DRM, AACS)
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Old 04-10-2011, 09:28 PM
leepell leepell is offline
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Can't individualize in WMP 9! - Can't license content


I have Windows XP Home SP3. I still have Windows Media Player 9 because I like the interface and controls better than 10, and because everything HAD BEEN working fine re licensing and stripping via FairUse4WM.

But recently some DRM-licensed files stopped playing, perhaps because of hardware changes. Unfortunately, in (stupidly) attempting to restore some old licenses I somehow wiped out my ability to license anything at all. I can still make a purchase via the usual license-purchase interface, but after my credentials are accepted and I click on "get license," the Play button remains grayed out and I get a message about how the licensing failed. It's clearly a WMP issue as my account with the content seller shows me as having sucessfully made the license purchase.

In the past when I had a similar issue, I simply cleared my DRM folder In (Documents & Settings/All Users), then went to the WMP individualization site (http://services.wmdrm.windowsmedia.c...IndivIt211.wma) to re-individualize, but now when I do that it eventually comes back with the error "A connection with the server could not be established." Same thing happens if I try the alternate site (http://services.wmdrm.windowsmedia.c...en/indivit.asp).

Other times I get an error message that says something along the lines of "could not be updated because the requested update is not available on this server."

Any ideas? I thought perhaps MS stopped offering individualization for WMP 9, but I can't find anything on the net suggesting that's the case.
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