[JMS Tech]

After you log in do you get a blank page? Or can you see the full camera display without video? If you can see the display but no video in the boxes, you're going to need to download a video codec, and your antivirus or pop up blocker isnt letting it through most security codecs may not be electronically signed or microsoft certified and are quite often blocked from even giving you the option to download. This is most common with off brand systems but I have had the same issue with samsung security codecs when trying to view from a computer with high restrictions. I would check the brands website and see if they have video codecs available for download. If you are getting a blank screen then you may need to port forward a range instead of a single port samsung requires a range of 4 ports in sequential order. Ex. 5554-5557. Some routers allow you to open a range. Some routers you have to open each port individually.