[Gizza]

Yes I have, did it twice to be sure and even restarted my computer.

EDIT:
Just to be clear, how long does it take to individualize? I click upgrade and it says:
Progress Status: Upgrading Security Components...

It says that for about 3 secs then goes to

Progress Status:The security components have been upgraded successfully. To play protected files, restart your digital media player. If you cannot play protected files after restarting your digital media player, restart your computer.

Is the DRM folder ment to be created in the All Users folder once its finished? Cause its still not there