It is a good lesson. Always test software before buying it!

But don't worry too much. All Applian software comes with 30 Day Money Back Guarantee!

When solving problems with software it is a good idea to contact the support team of the vendor.

What version of Windows do you have?

What kind of error message exactly did your Replay AV show?

Can you attach the log file of Replay AV ( log-###.txt usually can be found in C:\Program Files\Replay AV\ ).