[pooky]

First, I am a paid customer, Golden version :-) and I want to thank you for one of the most useful programs that I have - one that I have tried and actually works for Crunchyroll.com. (I like anime.)

When I bought the program on 3th of July of last year, soft subtitles were not included with the download files. And a few versions later, my prayers came true - the SRT file was created by Getflv program.

If I may suggest that all the special effect in the SRT file can be omitted of formattings (no centering, no italic, no bold, or different coordinate) as I just want them to display at the bottom of the screen when I play them on my computer because I hate to see it jumping all over the place. If there were an option for that, it would be very welcome.

And I noted that some clips end up without the SRT file—and the subtitles themselves are embedded into the FLV file. (I'm not referring to hard subtitles, but the soft subtitles). How does the program know which clip to do that?

If there were a way to have them embedded into the FLV file directly, I wouldn't mind the formats above. But as suggested, if it's a separate file, can there be an option of saving no formatting at all?

And another option of just embedding all the soft subtitles into the FLV files themselves (like some of the FLV files are now saved), I can truly live with it.

And some people have suggested about getting rid of the "skin" settings. I am running Windows 7 64 bit with Intel i7 960 with 24 G of RAM and GeForce GTX 480 in (gasp!) the ugly Windows classic. I just don't like the flashy new interface.

And are you considering coming out with the 64 bit version (if it's not too much trouble).

Thank you again for a great program, and for very frequent updates.

I realize how hard everyone must be working on it on a daily basis and I thank you for your time.

Yours sincerely,

Pooky, a happy customer