Quote:
Originally Posted by clemenzina
Jaksta will only allow contact via logs, from what I can see. You write a message describing your problem but you have to perform an "exercise" with the program, including downloading a YouTube video that you don't already have in browser cache, whether or not it's related to your problem; then a log file is placed on desktop, after which you get a message to upload it.
I've tried umpteen times but the page won't load.
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I don't really now what you mean to "contact via logs".
The following page allows to contact the Jaksta for Windows support:
https://secure.jaksta.com/help/index...&department=69
The only required fields are email, name, message, windows version, priority.
What page are you trying to load? And what kind of problem exactly do you have with this page?