PDF is not the only format offered by ebooks.com
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Originally Posted by ebooks.com
We offer eBooks in four different formats; Microsoft, Mobipocket, Adobe and iPhone/iPad/iPod Touch, and each has it's own Reader software. We will provide you with a link to download the appropriate Reader software free of charge when you make a purchase.
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If they use Adobe Digital Editions PDFs, then see the following thread:
Remove DRM from PDF ebooks (Adobe Digital Editions)