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I'm having problems with DTMF tones generated by Skype not being recognised by voice response systems / automatic answering system. In previous version of Skype there were no problems with generating DTMF tones. However since upgrading to version 4 the tones are no longer recognised. Is there any solution to this? What is wrong with the keypad?
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After making a call with Skype 4.2, you will see 3 icons to the right side of the red phone symbol where it says "calling".
The icons are:
- a microphone to adjust volume;
- a key pad;
- a green color gauge for call information.
Press on the icon #2 (9 dots in 3 rows ) to open a key pad. When asked for DTMF tones during the call, press the digits on this key pad