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Originally Posted by Stream Ripper
Wonderful! Let us know if they're able to help you get it working!  |
Hi there. Yes I intend to post the resolution when it becomes available. But I should have posted the progress. The problem has been reproduced by applian and has been sent to 2nd level support. It's been quite awhile since I last heard from them.
The workaround is to convert the file to another format using their converter, and then edit the converted file. But when I do that there is video corruption unfortunately. I can't win! (It's probably just me.)
Since much time has gone by, I no longer have any use for the product, and I don't think I could get a refund since it is software. But nonetheless, I shall post the resolution so that others can benefit from the outcome. But it looks like it will need a software fix.
I'll keep y'all posted! Have a great day.