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Old 10-03-2009, 11:05 AM
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Re: Running WM Recorder in Windows XP + Parallels = CRASH BSOD


Hi,

Sorry for the delayed response.

The problem you're reporting is unusual. I need a few more details please.

1. When does the error occur - during installation, when the program starts, during recording, etc?

2. What program generates the error - WM Recorder, WM Capture, WM Splitter?

3. if the installation was finished, what recording mode was displayed - ADA, WMRX, PRO?

4. What OS you have - XP, Vista, 2000?

5. Is this a new installation or the program is installed over an older version?


It is important that your Internet connection is active during installation. This is necessary for WM Recorder to find your network adapter.

Uninstall the program then reinstall. Make sure you have the Internet connection active and WMR detects your network adapter (ADA mode). If this is not possible (ADA mode not setup) the program defaults to WMRX mode and this may generate the problem.

Please get back with me
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