Hi Guys,

I am running windows xp, sp2, and have windows media player 10 installed.
I buy most of my music online from woolworths etc.
Recently, my protected music files, legally downloaded, won't play.
This is so frustrating, and I can't seem to solve the problem.
When I click on play, I get the message 'Windows cannot play or burn a
protected file as an error occured while verifiying the license'
When I click on help I get the error code C00D11DA.
This, according to the microsoft site can be caused for various reasons,
and there doesn't appear to be one 'Fix'.
I've tried a suggestion on the ms site which involved downloading and running
a napster drm reset tool. Unfortunately that didn't work.
When I go to the tools menu on wmp and click restore license, I get the
same error message!
I've found in my files a License drmv2lic.bak. But I can't play any music.
Any ideas please? I'm desperate!
Thanks
Paige