Sorry for making you unhappy. It is always a good idea to try software before buying it. We always suggest that. What works good on my PC might not work well for others.

Jaksta is one of the best RTMP stream recorders, but it is not ideal. I also have problems with HTTP streams when using it. And it is way of maximizing the windows is whimsical (I thought it was happening on my PC only). I had a memory problem as well, but it was only once.

I don't really know about their refund policy. Please contact their support through the Jaksta web-site or send a PM to crs through the forum.

If you are interested in downloading HTTP flash videos streams only, you may use freeware Ask & Record Toolbar.