Quote:
Originally Posted by Beyond Frustrated!!!
I purchased Tunebite, and Soundtaxi and I am having trouble with both. When I try to convert a music video I usually only get less than 30 secs and sometimes the video is garbled and the music jumps around. I've tried everything I don't know if it's something I'm not doing or what! But I tell you this, If you try it for free and you THINK it works , you better make sure because they won't refund your money and it's impossible to contact anyone.
Good luck! 
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Why on earth have you bought both programs? Besides both programs are free to try so why don't people actually try them before buying? Many web-sites promote software and are interested in nothing else but getting an affiliate commission, so you might see lots of warm words about software. But even if you read a very positive review on a trusted web-site, it is always a good idea to TRY BEFORE BUYING.
I don't really like the way
Soundtaxi supports customers, but
Tunebite is different.
Have you read Tunebite FAQ? Have you tried to create a thread in the RS-Audials Forum? Have you tried to contact them via e-mail? If you have any replies from them, please quote them here and post about your problems in the RS-Audials Forum.