Help with Black Magic Intensity Pro: No remote message and Can't record (Xbox 360)

Help with Black Magic Intensity Pro: No remote message and Can't record (Xbox 360)

 

hey so i recently bought Blackmagic Intensity Pro..but i cant seem to get it to work...i put it in my desktop's pci slot and installed all the drivers and black magic media express and i put my xbox display settings to 720p and also connected my HDMI output of my xbox with the HDMI input of my Intensity Pro, and then connected the HDMI output of my Intensity Pro with the HDMI input of my TV but nothing shows up on the tv and nothing shows up in the preview for media express(i know there is a bug that makes it not show on media express but i cant record either) and also in media express in the top it says no remote...thx in advance for your help :)

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

anybody that can help?????????????

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

It seem like the card has problems with some motherboards. What kind of motherboard do you have?

Also have you tried to contact blackmagic support?
http://www.blackmagic-design.com/support/contact/

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

my motherboard is asus P5K SE..and im trying to contact support rite now thx

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

I've tried to search with google
http://www.google.com/search?q=black...+P5K+proble m

And I saw Blackmagic Intensity Pro working on PCs using Asus P5K motherboard (even on Hackintosh).

May be you need to update your drivers and/or your BIOS.

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

oh then i will try updating my bios and which one of my drivers should i update??

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

All motherboard drivers and the Intensity Pro driver

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

ok thx, then ill update bios and motherboard drivers because intensity drivers are the latest

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

hey i updated the BIOS and motherboard drivers but still nothing do u have any other suggestions?? and is there a chance there is something wrong with my card and also will an hdmi splitter help??

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

Bummer. If your card is OK, you should be able to record without using your HDMI splitter. Have you tried to connect your xbox to the card without the splitter?

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

i dont have an hdmi splitter.will that help?

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

Do you use HDMI paththrough of the card? Does it work?

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

what do u mean by a paththrough of the card? i use the paththrough that i mentioned on my first post

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

Sorry, forgot about that.

You've probably tried to re-insert your card already...
Although you can try your card on your friends computer, I suppose something is wrong with it.

Did you get any reply from Blackmagic?

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

no i haven't im gonna try contacting them again its been 3-4 days.

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

alrite thx dude i finally got it to work all i had to do is turn off display discovery on the xbox...thx for all ur helps

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

Glad that you have finally solved this. How did you find it out? Was Blackmagic support of any help?

Re: Help with Black Magic Intensity Pro: No remote message and Can't record

 

yes, the blackmagic support told me this and it worked

Re: Help with Black Magic Intensity Pro: No remote message and Can't record (Xbox 360

 

I just wanted to thank you for this post. I signed up just to thank you as you can tell by my name.

Turning off Display discovery on Xbox 360 worked for me too.

I was about to return this after hours of messing around.

Just to help more people, here are some words for search engines to use to hopefully help others find this post quicker:
Black Magic intensity Pro Xbox 360 HDMI Mac Pro not working black screen media express 720p no video help no remote.