I used
Shipito once. As a first time user, I must admit, one develops a strong love-hate relationship to the company.
I sent them a package with a check attached that prepaid air mail forwarding. Nothing happened for a month. When I inquired they said they don't see it and asked what's my box number. "Box number?" Who cares? I don't ask the post office either what bins they use for my mail.
OK, so there's some weird fixation with box numbers here. Fine, let's humor these guys since they got my package. I took out a Shipito box number for $9. "My box number is XXX. So can you please find my package?"
They found it. Oh? So all this was just for $9? Why not just add $9 to the shipping quote and not aggravate people. Shipito still wouldn't touch the check I taped to the shipment in an envelope with their name on it. Fine guys, I pay another $8 for you to tear all that up, here comes the same $160 with PayPal. Mail my package already, would ya.
Nope, they still won't. I must submit 5 utility bills with my name, notarized copy of a personal document, and they'd prefer that I transfered the amount via bank (which costs $40). Looks like mailing requirements from some Communist regime, not a First World business. Are these guys really in shipping or do they just collect people's personal data for the KGB? Or is this a ruse to make shippers just walk away so the package can be sold on eBay?
To find out, I uploaded some 5 bills of little importance (who cares if the KGB learns my monthly charges for Roku). The response was, they'll "decide" in a few days if they'll ship my fully paid package. Reading this, I totally lost my cool. I replied, I only plan to ship this one package with Shipito, and I'm ready to send in FedEx to fetch it from their warehouse and ship it if they don't get it going already. There was silence for a while, then an answer came that they made an exception and the package ships tomorrow.
Oh. Yay? Maybe they ARE a bona fide shipping business, after all. Just run a bit... peculiarly. We'll see if that air mail package really shows up.
And it did. In 25 days, but it arrived. Now - in 25 days one could pretty much get it there by truck & boat, but who cares, I used Shipito because USPS just wouldn't take the box for being 5 inches longer than their arbitrary choice. ("Which 5 inches of this instrument do I saw off?") All in all, Shipito delivered. But I can see how someone else less patient might totally freak out and run away screaming. I was close to it too :)