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View Full Version : Two Soundtaxi Errors: Error Reading File at Stage 2 & Conversion Didn't Start


Whisper
08-27-2007, 07:42 AM
Yeah, I get two errors on Soundtaxi (http://all-streaming-media.com/remove-DRM-protection/SoundTaxi-Convert-DRM-protected-music-from-Windows-Media-Player-iTunes-Napster-Yahoo-Music-Rhapsody.htm) that I have no idea what they are...

These both happen to songs during conversion, but they only happen to about 40% of the 1700+ songs I'm converting...

Error 1: "Error Reading File At Stage 2"

Error 2: "Conversion Didn't Start Within 60 Seconds"


Yeah, could anyone help me with this? It would be MUCH appreciated.

Stream Recorder
08-28-2007, 11:16 PM
Here the reply from SoundTaxi Support Team
What kind of files are you converting?

The main requirement is that you must be able to play the original files in
Windows Media Player / QuickTime Player on your PC.

Whisper
08-29-2007, 07:27 AM
But, Soundtaxi is able to convert music bought from iTunes, right?
I don't know whether iTunes files are playable in either WMP or QTP, but it says it can convert iTunes files, and it has converted about 90% of my iTunes music already, I just have about 50~ songs that it hasn't converted, with those two errors.

Stream Recorder
08-30-2007, 12:30 PM
Here the reply from SoundTaxi Support Team
Yes, our program supports iTunes music.
iTunes files have to play in QuickTime Player, so first of all please check
the problem files in QTP.

Have you installed the latest Soundtaxi (http://all-streaming-media.com/remove-DRM-protection/SoundTaxi-Convert-DRM-protected-music-from-Windows-Media-Player-iTunes-Napster-Yahoo-Music-Rhapsody.htm) version (2.7.2)?
If not, please download it from our official site by clicking on "Download
free trial" and install. Use your old license code for activation.

This version has new 'troubleshoot' slider in settings dialog. In case if your problem persists, please try to move that slider step-by-step and find a mode which gives reliable conversion results on your PC.

Let me know if the issue is solved now.

Whisper
08-31-2007, 08:42 AM
Alright, I'll check into this and see if it works.