[martie]

Hello there, so basically i want to download elluminate live videos, elluminate is bit like adobe connect which is used for providing lectures and classes online. The thing is no media capturing software will let me download the streams like they normally do with say youtube videos, where it is cached and then audit detects and downloads. i was told its like a java stream or something.

I basically dont want to spend 3 hours watching the whole lecture again, and putting camtasia on for 3 hours, which end up having MASSIVE files, and take ages to render. Is there any program thats bit like normal media rippers, that will download and cache the lectures and download without me having to spend hours sitting there watching camtasia record it?

thanks

[martie]

sorry for the bump, but does anyone know if its possible to record elluminate videos other than using screen video capture software (http://all-streaming-media.com/record-video-from-screen/) software like camtasia, and spending 3 hours watching the screen? Somoe must know:(.

[placebo]

i dont know what elluminate is and i am not willing to google it. this is your problem and your task. if you want help from us, you have to provide all the details and info. so.

can you provide testpage url (video link!)?
if it requires a login (usr:pass), then provide it too. otherwise how shall we look into this?

you can trust us :D

[martie]

Hi there, so this is the link to Elluminate _http://www.elluminate.com/

It is basically like adobe connect, its sued for teaching large groups and lectures, its java based product, so it doesn't stream like youtube.

you can login here _https://sas.elluminate.com/site/external/launch/meeting.jnlp?sid=&password=M.E5894B9B6CC10F0F3D66ED802CE00B

Just enter any user you want, you should log in, there wont be any video there, but basically when u login the whole right hand side white board is where slides can be used.

You could probably try the free trial, and just do a test read of a lecture for example. Basically it is like, when a lecture starts we click on the link for the lecture, and it will take load Elluminate, and take us to the class, where the actual moderator of the room can begin recording. Thing is my lectures are 3 hours long, so I don't want to spend 3 hours trying to record it, as i tryed it using Camtasia and another product and only 30 mins came about to over 50 gigs. I was hoping there was something like downloading it and having it buffered and cached like other media software does. I'm not to sure because if this is java programme its hard to do.

[placebo]

thanks martie. those sessions are not videos in the common sense. also because they involve mostly "windows" or "windows screens" and no real video material (like Rocky VI, Rambo III, or game trailers). when we want to save typical screens (screenshots of a ordinary Windows application) the most appropriate FORMAT is *.gif, and not *.jpeg. VLC media player's default screenshot format is *.png (which is a lossless format) and other image processing software (Photoshop, PaintShop Pro) use their own image format. But typically, when you have a Java application (e.g. a textual email written in OpenOffice with primitive graphical objects, no photos), the image format which results in the smallest file size is GIF.

With Elluminate i dont see any real photographical video material, so if Camastasia produces 50GB for a 3h-session, then it is the wrong software.

There are highly-specialized screen capturing programs (http://all-streaming-media.com/record-video-from-screen/) for your type of screens ("GIF-screens") which produce high-quality small-sized video files, see for example the Kelby Training videos (http://stream-recorder.com/forum/recording-kelby-training-www-kelbytraining-com-videos-t8873p3.html).

Apparently Kelby doesnt use stream recorders to author their videos. They use primitive screen capturing software. If you want to produce videos similar to Kelby, then ask Kelby support team (and not me ;) ).

And to answer your question: No, Elluminate has nothing to do with video streams and therefore cant be recorded in original quality from the streaming server (because there isnt such a thing!). The only way to producing good satisfactory "videos" of your session is thru the Kelby method.

Good luck.

[martie]

Ok right I see, that rtmp.exe stuff looks very complicated, it also says mask my ip as well, which i have no clue how to do:). Oh well I guess its back to sititng in front of the screen for 3 hours and letting replay video capture record it from 3 hours, oh god:(.

Thanks for all the help anyway.

[Stream Recorder]

Kelby Training uses streaming videos. Other web-sites may use presentation. You can record them with any screen recorder (http://all-streaming-media.com/record-video-from-screen/) software. Just play with video codecs and their settings. When you record slides, you can reduce framerate significantly.

p.s. placebo mentioned that Kelby Training creates their tutorials with screen recorders, and that their tutorials are not that big, so they know how to do it.

[placebo]

i use the English term "screen recorders" to designate the whole family of intelligent video authoring software which record the stuff displayed on the screen. Many youtube tutorial videos are the product of intelligent screen recorders, some of which deploy presentations or slides (techniques) when the screen contents dont change much over time.

For example if you record a displayed static GIF-image (50kB in size) for 1 hour as a video clip (with no background sound), the resulting *.AVI (or whatever optimal video format should be used in this recording task) should not be much bigger than the 50kB .. if you have chosen the perfect video format, video settings, recording settings, video recording software, etc.

I am not an expert at screen recording (and screen recording software products) but obviously Kelby really knows how to produce vivid videos (you see live people, human beings, and screenshot-type video sections where Adobe products are featured).

In the end your problem comes down to "authoring a video file" and "creating video contents", and that has nothing to do with "saving an original internet video stream" (produced by the website's owner).

The latter is much easier (and fun). That's all i can do. :D

[martie]

Thanks for the help guys, much appreciated. i guess i will just use Replay Video Capture (http://all-streaming-media.com/record-video-from-screen/Replay-Video-Capture-Make-high-quality-recordings-from-anything-you-see-on-PC-screen.htm), and play around with audio and video settings to make the file smaller. I actually found a jave recorder that records, and the files coem out really small, but only problem is no sound gets recorded.

[KSV]

i got the solution for offline playing of their recorded files.

Downloading:

download play.jnlp file of specified recording from site.
open it with notepad and near the end of file there will be a url to actual vcr file eg:
https://sas.elluminate.com/site/external/download/recording?uid=FD653ED7160FC6182671CC2C3EBFB406
save the vcr file.


Playing these vcr files offline was little tricky. these are not even actually video files. open it with hex editor and you will find PNG or JFIF headers scattered throughout the vcr file. however i have put together a little php script and a batch file alongwith their player which will help you to play these files. you can even create file association for .vcr file so that you can play them by just double clicking instead of dragging dropping on batch file.

Playing:

download and install php from the following link. it is required to run the php script.
http://windows.php.net/downloads/releases/php-5.3.6-Win32-VC9-x86.msi
download my player package from here:
The latest version
http://www.mediafire.com/file/2w5d7cz1a1d2j45/KSV%20-%20Elluminate%20Player.zip

http://www.mediafire.com/file/as0v0ed8wrb0awn/KSV%20-%20Elluminate%20Player.zip
Older version
http://www.mediafire.com/file/78m25xg61ko4t8f/KSV%20-%20Elluminate%20Player.zip
drag drop vcr file on "KSV - Elluminate Player.bat" to play
OR
create file association for .vcr file and select my batch file as program to open with.
package also contains Demo.vcr file to test the player. if there is any problem in playing try clearing your java cache. you can use the following command to clear it or use CCleaner.
javaws -uninstall

Bonus:
these files also contain content distributed in lecture including handouts, chat logs, application sharing screens etc.

Enjoy :D

PS: Audio quality of their recordings is pretty low.

[martie]

Hi KSV thanks for the reply.

Ok managed to use my brain, see below:).

[martie]

Hey KSV ok I managed to get everything to work, downloaded eevrything, saved the vcr file onto my desktop, saved the php, and elluminate recorded. You demo vcr file is working perfect in the player. OK so when i go to run my vcr file in the elluminate player, it loads up but this is the error i get from elluminate;

Invalid header in recording file. The file is either not a recording, is in an obsolete format, or was corrupted during download.

java.lang.RuntimeException: Invalid magic number in VCR header.

[KSV]

post the url of your vcr or upload it at mediafire and give link.

[martie]

HI KSV check you pm, I sent it to you there.

[KSV]

it's working as expected. probably you are doing something wrong at your end.

[placebo]

Excellent work KSV!!
I will try to test your program later too, it's weekend..

And to answer your question: No, Elluminate has nothing to do with video streams and therefore cant be recorded in original quality from the streaming server.
:rolleyes: sometimes i feel like talking shi*.
wouldnt harm anybody.
bygones. :D

[KSV]

filesize of your vcr : 34.1 MB

Hashes:

MD5: 81707FEB2CFD7F55F657A12A099D64D5
CRC32: 09537002
SHA-1: 499386BFF9C815D57659446BB0C1E467F1DB465C

[martie]

Yeha I must be doing something wrong, its just not working for me lol. kepe getting errors.

[placebo]

download play.jnlp file of specified recording from site.
open it with notepad and near the end of file there will be a url to actual vcr file eg:
_https://sas.elluminate.com/site/external/download/recording?uid=FD653ED7160FC6182671CC2C3EBFB406

KSV, the url has expired. i dont know where you get the url (or how). Iluminate looks like a Java program and.. :confused:
http://img842.imageshack.us/img842/5214/snap8.gif (http://imageshack.us/photo/my-images/842/snap8.gif/)

that's why i cant test the whole thing.

[KSV]

@placebo

use following link to get list of recorded webinars. choose any one to play and fill anything as name and email.
https://sas.elluminate.com/site/external/event/playback

@martie

screenshot has been deleted by mod as requested. if you can play the Demo.vcr file but not the other file then most probably the other file you are trying to play is not properly downloaded. compare your file hashes with the hashes i posted above.

[martie]

Thank you all for the immnse help. This thread has been really helpful to me:). Thanks to Placebo and KSV for all the help.

[placebo]

i didnt help in this thread, i was just bashing around :D

KSV, your program works perfectly, congrats!!
Important to note that everything should be located in the same folder, i.e. in the PHP-installation folder: php.exe, KSV's decompressed package, and the *.VCR- files. then drag the VCR file onto the batch file and some miracle will take place :cool:

http://img135.imageshack.us/img135/8697/snap1u.gif (http://imageshack.us/photo/my-images/135/snap1u.gif/) , http://img52.imageshack.us/img52/7106/snap3h.gif (http://imageshack.us/photo/my-images/52/snap3h.gif/)

totally cool.

[KSV]

Your php install folder or your vcr file can be anywhere on the system. if you have installed php with their windows installer you can run it from any directory.

[placebo]

Invalid magic number in VCR header.

What's the magic number please? i'd like to use it next time i go to the lottery's ;)

KSV, you are right. with perfect PHP windows installation everything works well (because of windows registry entries). In case the windows registry entries were not written (e.g. USB flash drive, portable installation), then everything should be in the same folder. that is guaranteed to work :)

[KSV]

if you are having the following problem then probably you are trying to play an old file which the bundled player doesn't support or file is corrupted.

Invalid header in recording file. The file is either not a recording,
is in an obsolete format, or was corrupted during download.

java.lang.RuntimeException: Invalid magic number in VCR header.

i have updated the script to make those old files playable. it requires the corresponding play.jnlp file from which you downloaded the vcr file. first and recommended method is to rename the play.jnlp and put both files in same folder. for example if your vcr filename is
2006-04-20.1111.C.3C4CA6AAFE82AAE656A1A8EC9ECC4D.vcr
then rename play.jnlp to
2006-04-20.1111.C.3C4CA6AAFE82AAE656A1A8EC9ECC4D.vcr.jnlp
and script will automatically load it. if script can't find the file it will ask you to enter the path of play.jnlp file. you can drag drop the file on console window.

test url:
https://sas.elluminate.com/p.jnlp?psid=2006-04-20.1111.C.3C4CA6AAFE82AAE656A1A8EC9ECC4D.vcr&sid=45

Updated package:
http://www.mediafire.com/file/2w5d7cz1a1d2j45/KSV%20-%20Elluminate%20Player.zip

test it and provide feedback.

[martie]

wow thanks KSV, your help in this matter has been awesome. Much appreciated:). I am going to try it out now, and see if it works for me thanks.

[martie]

Worked like a charm KSV, thanks for all the help.

[martie]

KSV quick question at the moment i am logging into elluminate every time, but if I just saved all vcr and jnlp files into the elluminate player folder, i dont need to be logged in right? So does that mean if save all the files of every class, and even if my login details dont work anymore that these vcr files will still open up in elluminate with the player you gave? So there is no point me recording them right?

[KSV]

KSV quick question at the moment i am logging into elluminate every time, but if I just saved all vcr and jnlp files into the elluminate player folder, i dont need to be logged in right? So does that mean if save all the files of every class, and even if my login details dont work anymore that these vcr files will still open up in elluminate with the player you gave?
you only require vcr file (and corresponding jnlp file in case of old file format) to play it. you don't need any login details to play them. it's totally offline like other media files.

So there is no point me recording them right?
once you downloaded the original vcr file why would you need to record them? :confused:

[martie]

HAHAHA, thanks for the help KSV. I only asked because atm for my school, we login to elluminate through a given username nad passwrod, and once the school fnishes, then acess to the recorded lectures stops, so was just abit worried about it, so I started recording the video offline lol., but if its as you say it is thats Excellent I will stop recording ahah:).

[silverfox]

Hi

I get an error when trying to open the .vcr with the the .bat
"Failed to validate certificate The application will not be executed"

This error occurs only if I am offline. If online, everything works perfect.

http://img651.imageshack.us/img651/4396/errorjava.png (http://imageshack.us/photo/my-images/651/errorjava.png/)

http://img818.imageshack.us/img818/2875/errordetails.png (http://imageshack.us/photo/my-images/818/errordetails.png/)

More info about the error

sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: java.net.UnknownHostException: ocsp.verisign.com
at sun.security.validator.PKIXValidator.doValidate(Un known Source)
at sun.security.validator.PKIXValidator.doValidate(Un known Source)
at sun.security.validator.PKIXValidator.engineValidat e(Unknown Source)
at sun.security.validator.Validator.validate(Unknown Source)
at sun.security.validator.Validator.validate(Unknown Source)
at com.sun.deploy.security.TrustDecider.isAllPermissi onGranted(Unknown Source)
at com.sun.javaws.security.AppPolicy.grantUnrestricte dAccess(Unknown Source)
at com.sun.javaws.LaunchDownload.checkSignedResources Helper(Unknown Source)
at com.sun.javaws.LaunchDownload.checkSignedResources (Unknown Source)
at com.sun.javaws.Launcher.prepareResources(Unknown Source)
at com.sun.javaws.Launcher.prepareAllResources(Unknow n Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.security.cert.CertPathValidatorException: java.net.UnknownHostException: ocsp.verisign.com
at sun.security.provider.certpath.PKIXMasterCertPathV alidator.validate(Unknown Source)
at sun.security.provider.certpath.PKIXCertPathValidat or.doValidate(Unknown Source)
at sun.security.provider.certpath.PKIXCertPathValidat or.engineValidate(Unknown Source)
at java.security.cert.CertPathValidator.validate(Unkn own Source)
... 18 more
Caused by: java.net.UnknownHostException: ocsp.verisign.com
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.<init>(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNew HttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainC onnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connec t(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getOut putStream(Unknown Source)
at sun.security.provider.certpath.OCSP.check(Unknown Source)
at sun.security.provider.certpath.OCSPChecker.check(U nknown Source)
... 22 more


PC info

Windows 7 64 bit
Java version 6 update 26 (build 1.6.0_26-b03)

Any ideas?
Thanks

[KSV]

I have no problem in playing vcr files when disconnected from internet. try clearing your java cache. if problem persists post your vcr file.

[silverfox]

I cleared the java cache and I get the same error. Even with your demo file I get the "Failed to validate certificate". I tried with another PC (vista) and I get the same exact message. I even unchecked "Enable online certificate validation" and "Enable list of trusted publishers" from the java control panel but I still get "Failed..."

http://img30.imageshack.us/img30/6296/javapaneloptions.png (http://imageshack.us/photo/my-images/30/javapaneloptions.png/)

[KSV]

i am using Win XP SP3 and was able to play your vcr file when disconnected from internet. uncheck "Enable blacklist revocation check" and try again.

my java security settings on Win XP SP3:

http://i.imgur.com/tMZF2.jpg

[silverfox]

Problem fixed!!!

The problem was with the "Check certificates for revocation using Certificate Revocation Lists (CRLs)" option. I unchecked that option and .vcr files can play offline perfectly.

Thanks for all your help

[KSV]

Fixed a problem with some VCR files which have header version "VCR 1.4" but actually require older version of player to play properly. you may get some "Exception Trace Report" popups if you are using old script. renaming the corresponding play.jnlp file as described in http://stream-recorder.com/forum/showpost.php?p=29104&postcount=25 along with this updated script will fix almost all of the problems.

Updated Script:
http://www.mediafire.com/file/2w5d7cz1a1d2j45/KSV%20-%20Elluminate%20Player.zip

[any ANONYMOUS forum user]

Can you please re upload the script? It's been taken down.

[KSV]

Previous link has been broken. so i have reuploaded the script.

http://www.mediafire.com/file/2w5d7cz1a1d2j45/KSV%20-%20Elluminate%20Player.zip

[jkamat]

KSV - thanks for the great help on this thread. I am trying to run some .vcr files offline and I tried setting up php, your script and my vcr files in the same folder and tried to run it and I get some errors.

I then tried running your demo.vcr with the bat file and I get the same error.

The error is "Unable to launch application" and the details show "The field <jnlp> codebase has an invalid value Player" (attached is image of error)

Can you help me identify what I am missing? I am running Windows 7 if that helps.

Thanks again.

[KSV]

uninstall all old JRE (java runtime) versions and install the latest one and then try again. i am using JRE 7 Update 1 on Win XP SP3 and it's working fine. it also works with older versions of JRE (6 series).

[jkamat]

KSV - thank you for responding.

I was running JRE 6 update 27 when I got the error. Anyways, I uninstalled that version and tried with JRE7 update 1 but no joy. Same error.

I am attaching the jnlp file hoping you can help me. (attached it as .txt for ease of uploading here)

One thing, when I tried to download the vcr file off the link (https://elm.sans.org:443/SAH/load_recording.event?recordingId=3eff0a36499b0d973 cacee077fcd7fd8) in the jnlp file (join_recording.jnlp), it actually came down as an .event file (load_recording.event). I renamed it .vcr (load_recording.vcr)

Hope I am doing this right.

Thank you :-)

[KSV]

if you are unable to run Demo.vcr then there is something wrong with your current setup. you need to fix it before trying to run another files. have you installed php properly? try to install it from here

http://windows.php.net/downloads/releases/php-5.3.8-Win32-VC9-x86.msi

[Vincenzo44]

KSV, you seem to be the resident expert when it comes to downloading Elluminate live recorded sessions :)

Need your help -

I've tried to follow the instructions provided so far but am unable to load the JNLP files of my classes offline. However, I am able to load the Demo.vcr file though.

Here are the steps I took:

1) Downloaded the PHP file and installed it.

2) Downloaded the latest KSV - Elluminate Player and installed it.

3) Updated my Java to the latest version available for my Vista PC (Version 6 update 6).

When I try to use load any of my JNLP files with the KSV player while the PHP application is running int he background, the KSV command prompt says "this file requires a different version of Elluminate Player"...a few seconds later the Jave Elluminate module starts loading only to give me an error that reads as "Unable to open the URL and unable to open file".

Any clues what I should be doing differently?

Appreciate your help!

[KSV]

Read previous posts about renaming corresponding jnlp files with same name as vcr files and try again.

Latest script is in following post.
http://stream-recorder.com/forum/showpost.php?p=33155&postcount=38

also make sure that Demo.vcr runs properly before trying with other files.

latest version of java available is JRE 7 update 1.
http://www.oracle.com/technetwork/java/javase/downloads/jre-7u1-download-513652.html

[Vincenzo44]

KSV, thanks for the quick response!

I have installed JRE 7 and restarted my PC.

I re-installed the latest version of the KSV Elluminate player as well and the Demo.vcr works just fine.

However, I keep getting a "You need a different version of the Elluminate player to play this file" error with the play.jnlp files.

Can you help explain the jnlp renaming process again?? I found the path to the vcr file when I read the play.jnlp file via notepad but when I paste that path in the browser, I don't get an option to download a vcr file. Instead, I get the following error:

HTTP Status 401 - The recording JNLP may not be used more than once. Please click the Recording Link to generate a new JNLP.

--------------------------------------------------------------------------------

type Status report

message The recording JNLP may not be used more than once. Please click the Recording Link to generate a new JNLP.

description This request requires HTTP authentication (The recording JNLP may not be used more than once. Please click the Recording Link to generate a new JNLP.).

Note: Normally I need to login to Elluminate to access my class recordings.

[KSV]

However, I keep getting a "You need a different version of the Elluminate player to play this file" error with the play.jnlp files.


This is not error. it's just informational message which tells that instead of the bundled player a different version of player will be downloaded and used to correctly play the file.

Can you help explain the jnlp renaming process again??
already explained in
http://stream-recorder.com/forum/showpost.php?p=29104&postcount=25

I found the path to the vcr file when I read the play.jnlp file via notepad but when I paste that path in the browser, I don't get an option to download a vcr file. Instead, I get the following error:

HTTP Status 401 - The recording JNLP may not be used more than once. Please click the Recording Link to generate a new JNLP.

--------------------------------------------------------------------------------

type Status report

message The recording JNLP may not be used more than once. Please click the Recording Link to generate a new JNLP.

description This request requires HTTP authentication (The recording JNLP may not be used more than once. Please click the Recording Link to generate a new JNLP.).

Note: Normally I need to login to Elluminate to access my class recordings.

Error message have already explained the reason and solution. log into your account then grab new jnlp file and try again.

[Vincenzo44]

Thanks!

It worked just fine.. Main thing was to get the vcr address from a 'freshly' downloaded play.jnlp file while logged in to the system.

[bernhagen]

KSV, you are truly a god-send. Can't thank you enough. Followed the thread from last year and everything works great.

Only one thing could me happier; do you have any procedure for capturing and playing Elluminate files on a Mac? Thanks.

[xq1]

bumping thread for elluminate 10

with elluminate 10 there appears to be wrinkle.

in the previous version of elluminate I would take the vcr link from the jnlp file create an html link and save the web page. I would then do a save as on this link to save the vcr file.

In elluminate 10 - nothing downloads it just sits there and times out.

ideas?

[xq1]

bumping thread for elluminate 10

with elluminate 10 there appears to be wrinkle.

in the previous version of elluminate I would take the vcr link from the jnlp file create an html link and save the web page. I would then do a save as on this link to save the vcr file.

In elluminate 10 - nothing downloads it just sits there and times out.

ideas?

downloaded wget for windows and it downloaded file - will now try and work through process - will update results!

[Meractik]

bumping thread for elluminate 10

with elluminate 10 there appears to be wrinkle.

in the previous version of elluminate I would take the vcr link from the jnlp file create an html link and save the web page. I would then do a save as on this link to save the vcr file.

In elluminate 10 - nothing downloads it just sits there and times out.

ideas?

I hear this... I love the idea of this process just wish we could get it to work with Elluminate 10 - I am able to extract the URL from the *.jnlp file from within the <argument> XXXXXXX </argument> tags at the end of the *.jnlp file (when open in notepad)

The filesizes match up but when downloading the file it results in a *.EVENT file which when I rename to *.VCR and attempt to drag into the updated KSV Elluminate Player batch file and It tries to load even though the batch says "This file requires a different version of elluminate player." Java goes and it does the processes but then right at the time when its supposed to pull the file I get a GUI error that says "Unable to Play" - "Unable to load the URL "file:/Demo.vcr" Unable to open recording file. \Demo.vcr (The system cannot find the file specified)

It does this every time I try to play ANY of my VCR files through the batch file.... It even shows this GUI error when attempting to load the demo.vcr file included in the updated zip file... (when attempting to play the included demo.vcr the CLI DOES NOT show the error "This file requires a different version of elluminate player."

Any help anyone can provide with some PM's or replies to this thread would be much appreciated, I really want to get this working :)